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Z-COMM System Requirements

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Minimum Computer Hardware: •  Pentium III - 600 MHz •  256MB RAM •  32MB Video Card •  16-Bit Sound Card •  WebCam •  Desktop Speakers / Mic	Recommended Computer Hardware: •  Pentium IV - 1.6 GHz or Better •  512MB RAM •  64MB Video Card •  16-Bit or 32-Bit Sound Card •  USB 2.0 WebCam •  USB 2.0 Headset
Supported Operating Systems: •  Windows 2000 (SP4 or Later) •  Windows XP (Pro or Home) •  Windows XP Media Center •  Windows Vista	Required Software: •   Click here to check your version of the .NET Framework •  .NET 2.0 Framework

--- WebCam is Required For Video
--- Headset or Desktop Speakers & Microphone required for Audio/Voice
--- Broadband Internet Connection is required

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Z-COMM Download And Installation Instructions

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Make sure you Un-Install any previous versions of Z-COMM BEFORE installing the latest version.

Un-Installing Z-COMM

To uninstall Z-COMM, Click on Start Menu --> All Programs --> Z-COMM --> Uninstall Z-COMM. You can also un-install Z-COMM by using the Add/Remove Programs under the Control Panel.

Figure 1: Un-Installing Z-COMM

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Downloading and Installing Z-COMM

Click the Download button below and save the ZCOMM.msi file to a location that you can remember. Locate the ZCOMM.msi file you just downloaded, and double-click the file to start the installation.

After the Z-COMM installation is complete, you may close the setup wizard. To start using Z-COMM, double-click the Z-COMM icon on your desktop.

Figure 2: Z-COMM Desktop Icon

You are now ready to host or attend a Z-COMM Conference or Event. We hope your experience with our product will be a positive one.

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Z-COMM General Tasks

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New User Activation

Here are a few helpful suggestions as you are activating your licenses:

To Activate:

1. Go to your web site and at the top click on the Setup License button.
2. Fill in Your User Name and Password.
3. In the left column click on ADD USER
4. Click on Setup User
5. Your "display name" is what you want to be "displayed" when you are logged in and in a meeting. This can be changed within the Z-COMM application by logging in and clicking on File --> Settings --> Other.
6. Your User Name is what you want "that license" to be named. It has to be a combination of letters and numbers and must be at least 3 characters in length. It is permanent and cannot be changed!
7. The password can and should be different from the password you enter your site with. It is a password for the License. It can be changed!
8. Complete the form.
9. The user is then activated.

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Connecting To The Z-COMM Service For The First Time

Internet Access

• Broadband internet connection is required.
• Poor internet connection may cause your video images to run slow or freeze.
• A fast, stable internet connection is essential for the host of a meeting.

Personal / Corporate Firewalls

• Z-COMM requires out-bound access to the Communication Server Farm.
• 99% of firewalls require no additional setup.
• Allow Z-COMM Access to certain Ports. Click here for a Firewall Setup Guide.

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Choosing The Right Camera And Microphone For The Z-COMM Service

For best results when using the Z-COMM service follow these guidelines when choosing a webcam and microphone:

Camera (Video)

• WebCam video should support 1.3 - 2.0 Megapixels
• WebCam should use USB 2.0 or Firewire interface.
• WebCam should support a 15 fps (frames per second) refresh rate. Note that most WebCams sold today support 32 fps.

Headset (Audio)

• Standalone desktop speakers and a microphone are acceptable.
• For best performance use a USB 2.0 headset.

--- Webcams and Headsets can be purchased at any national electronics chain.

To use USB 2.0 Webcams/Headsets, your computer must support the USB 2.0 interface.

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Z-COMM Technical Support / Questions

1.  Refer to the online User Manual

2.  Submit a support ticket online in your Z-COMM Backoffice

3.  Submit a support ticket through the Z-COMM desktop application.

Figure 3: Submitting Support Ticket using Z-COMM Desktop Application